Cross Sector Communications & Coordination

This course will provide you with the strategies, tools and real-world examples to develop public/private partnerships that will enhance operational coordination with “three-way” communications before, during, and after a crisis to manage expectations and avoid conflicts, finger pointing, and mistrust.

Intermediate 0(0 Ratings) 6 Students enrolled English
Created by Carlos Torres
Last updated Tue, 01-Mar-2022
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Course overview
Learn the operational value and processes to develop, maintain and enhance effective industry and government operational partnerships to coordinate communications, actions and create and sustain trust with stakeholders before, during, and after a crisis.

What will I learn?

  • Understand how to save time, resources, and lives by forging cross-sector partnerships prior to a crisis
  • Understand how to create a prioritized contacts list to establish an effective communication cadence with key stakeholders
  • Understand and know how to implement effective three-way communications techniques to reduce misunderstandings and conflicts
  • Learn how avoid and/or minimize conflicts and mistrust among your stakeholders by learning strategies that build trust and confidence between your partners
  • Know how to create and sustain key partnerships using exercises and drills
Requirements
  • Timed Course Completion
Curriculum for this course
19 Lessons 05:29:49 Hours
Cross Sector Communications & Coordination
2 Lessons 00:00:00 Hours
  • Meet The Instructor
    Preview .
  • Download Course Slides
    Preview .
Introduction
2 Lessons 00:02:40 Hours
  • Cross Sector Communications & Coordination
    Preview 00:02:40
  • Course Description
    Preview .
Background
1 Lessons 00:18:24 Hours
  • Background
    Preview 00:18:24
Why is this Topic so Important?
1 Lessons 00:14:24 Hours
  • Why is this Topic so Important?
    Preview 00:14:24
Overview
1 Lessons 00:17:50 Hours
  • Overview
    Preview 00:17:50
Myths
1 Lessons 00:28:45 Hours
  • Myths
    Preview 00:28:45
The ICS (Incident Command System) Model
1 Lessons 00:18:18 Hours
  • The ICS (Incident Command System) Model
    Preview 00:18:18
Planning
1 Lessons 00:12:48 Hours
  • Planning
    Preview 00:12:48
Liaison Program Case Studies
1 Lessons 00:08:34 Hours
  • Liaison Program Case Studies
    Preview 00:08:34
Joint Planning Case Study
1 Lessons 00:08:36 Hours
  • Joint Planning Case Study
    Preview 00:08:36
Center of Boom
1 Lessons 00:16:34 Hours
  • Center of Boom
    Preview 00:16:34
Right of Boom
1 Lessons 00:12:55 Hours
  • Right of Boom
    Preview 00:12:55
FAQ
1 Lessons 00:06:04 Hours
  • FAQ
    Preview 00:06:04
Future Course Modules
1 Lessons 00:07:21 Hours
  • Future Course Modules
    Preview 00:07:21
Panel - Cross Sector Communications & Coordination
1 Lessons 02:36:36 Hours
  • Panel Recording
    Preview 02:36:36
Hire The Expert
2 Lessons 00:00:00 Hours
  • Hire The Expert
    Preview .
  • Request A Discovery Call
    Preview .
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About instructor

Carlos Torres

0 Reviews | 6 Students | 1 Courses
Instructor Title: Independent Consultant/Experienced Utility-Emergency Management Executive, Former Operations Executive, ConEdison NYC, NY, Electric Sector, 35+ yearsInstructor Bi...
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