This course will provide you with the strategies, tools and real-world examples to develop public/private partnerships that will enhance operational coordination with “three-way” communications before, during, and after a crisis to manage expectations and avoid conflicts, finger pointing, and mistrust.
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Requirements
Timed Course Completion
Outcomes
Understand how to save time, resources, and lives by forging cross-sector partnerships prior to a crisis
Understand how to create a prioritized contacts list to establish an effective communication cadence with key stakeholders
Understand and know how to implement effective three-way communications techniques to reduce misunderstandings and conflicts
Learn how avoid and/or minimize conflicts and mistrust among your stakeholders by learning strategies that build trust and confidence between your partners
Know how to create and sustain key partnerships using exercises and drills
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